Frequently Asked Questions (FAQ)

Got questions? You’re in the right place! Our FAQs are here to give you quick, clear answers to the things you want to know. Whether you’re looking for contact details, service information, or help with a specific query, you’ll find everything you need right here. 
 
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Will the products still be certified to the same standards?

All products that are kitemarked by BSI now will be in future.
 

Will the move affect the high level of product quality that I expect from a PAM product?

You can still expect the same industry-leading quality access covers, gully gratings and surface boxes that meet BSI standards. We will continue to adhere to the existing manufacturing quality processes and standards and we will be happy to supply you with the relevant certification.
 

What support services are offered?

Saint-Gobain PAM provides:

  • Technical Assistance – On-site and remote.
  • Logistics and Delivery – Scheduled deliveries with PPE-compliant drivers.
  • Training – Product installation and standards awareness.
     
How do I access product datasheets and technical specifications?

Datasheets are available via the Products on our website or by contacting our Technical team

What jointing systems are available?

Saint-Gobain PAM offers multiple joint types:

  • Flexible Joints – For easy installation and movement.
  • Anchored Joints – For high-pressure or restrained applications.
  • Flanged Joints – For above-ground or industrial settings.
Are Saint-Gobain PAM pipes certified for drinking water?

Yes. Saint-Gobain PAM pipes comply with international standards such as EN 545 and hold certifications like WRAS and DWI approval for potable water applications.
 

What are the key benefits of ductile iron pipes?
  • Strength & Durability: High mechanical strength and resistance to impact.
  • Corrosion Protection: Advanced coatings and linings for longevity.
  • Flexibility: Adaptable joints for various terrains and installation methods.
  • Sustainability: Long service life (typically 100+ years) and recyclability.
What types of pipes does Saint-Gobain PAM manufacture?

Saint-Gobain PAM produces ductile iron pipes for potable water, raw water, and sewerage systems. These pipes are complemented by fittings, valves, hydrants, couplings, and flange adaptors. The product range includes:

  • Potable Water Pipes
  • Waste Water Pipes
  • Special Applications